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Commercial & Operational Terms

Enquiry & Booking Terms

Effective Date: November 2026 | Version 1.0 (Phase 1 Baseline)

Phase 1 Travel Enquiry Operating Status

All booking requests submitted on this website constitute travel enquiries only. Submitting a form does not confirm an availability hold, book a seat, or process any payment. Confirmed safari itineraries are finalized directly with our expedition team.

1. Quotations & Itinerary Proposals

Following your enquiry, our team provides a bespoke quotation. Quotes are provided in Kenyan Shillings (KES) or United States Dollars (USD) as appropriate and specify clearly all inclusions (park entry fees, guide allowances, 4x4 transport) and exclusions.

2. Conservation & Park Entry Compliance

Safari activities within Kenya Wildlife Service (KWS) national parks, reserves, and community conservancies are strictly subject to regulatory entry permits. Wildlife viewing is conducted under ethical guidelines that prohibit vehicle overcrowding and off-road driving in restricted conservation zones.

3. Payment Verification & Balances (Operational Guidelines)

When an itinerary is confirmed for execution, payment is made via approved corporate bank transfer or registered M-Pesa business till. A payment reference code alone does not constitute proof of payment until independently reconciled with banking records.

Remaining safari balances are due seven (7) days prior to departure. We do not cancel reservations automatically solely for overdue balance notifications without direct personal outreach.